![]() I should have pointed this in my previous reply as to avoid confusion, really sorry for not having done so immediately.įrom your initial description and from your reference to those restrictions my understanding was that this is your case as well, but again this is not something we can verify via Forums. What I wrote is not specifically directed to you, but to all the participants to the discussion that clearly stated having problems to connect due to restrictions having been applied to their IP/account. Meanwhile… dear customers… you continue to buy a game you will not be able to play… ![]() Opening a ticket? OK, I will do that when I come back home Fridays… In my opinion, when I see all the comments since 2018, that ticket is just a way to put the problem out of sight, away from the general forums, to avoid people to see that there IS a problem where the company, for any reason, does not want to do anything about it. ‘Disciplinary actions’… are you truely serious? This is about people having recently bought the game, or have recently re-installed the game, and aren’t even able to play it. Please do something about it.” And if you continue using words like ‘disciplinary actions’, then I’m afraid you will have a LOT of very angry constomers in the end… This posts tells you: “There is a problem with D2. ![]() This has nothing to do witch checking restrictions applied to IPs or accounts as you mention it. However, please allow me to disagree with every word you say.įirst of all, this IS the channel to discuss this commun problem that a LOT of customers seem to have. Thanks in advance for an honest and acceptable answer. However, I feel extremely uncomfortable about the statement that you are not giving any satisfying response on that long lasting Diablo2-problem. My opinion about the company is very high. I have already been helped a few times by Blizzard support in a very positive way. Me and my family are customers of your games since 2001 and we have been spending a lot of money on the games and the expansions. People keep on spending money and are getting nothing in return. I see NO ANSWER of blizzard support about those posts. I have read several new posts the last couple of days about customers having just baught the game and, due to the connection-problem haven’t even been able to play it at all. An indistinct ‘support’-answer like that one… late August 2019… is in my opinion unacceptable and it feels as if every customer having that problem, is a scammer and a fraud.Īs I mentioned in anther post: if you are not able to support your online product and if you are not able to give a real acceptable answer to the problem, then stop selling the product. That ‘easy’ answer had realy nothing to see with what the customers described about the problem. ![]() ![]() Then your associate ‘Kaldraydis’ reffered to a post about temporarily restrictions from the server. Several posts about this problem have been written, but only a very few have been answered by blizzard support and despite the growing amount of posts, the last answer from the support team has been end August 2019.
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